.reviews {
  background: #f0f2f5;
}

.review {
  min-height: 390px;
  padding: 18px 16px;
  border: 1px solid #e1e4e8;
  border-radius: 10px;
  background: #fff;
  box-shadow: 0 2px 10px rgba(0, 0, 0, .08);
  color: #050505;
  text-align: left;
}

.fb-head {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 11px;
}

.fb-head b {
  display: block;
  color: #050505;
  font-size: 15px;
}

.fb-head small {
  display: block;
  margin-top: 2px;
  color: #65676b;
  font-size: 12px;
}

.fb-avatar,
.shop-avatar {
  display: grid;
  flex: 0 0 auto;
  place-items: center;
  width: 46px;
  height: 46px;
  border-radius: 50%;
  border: 2px solid #fff;
  box-shadow: 0 0 0 1px #d7dbe0;
  color: #fff;
  font-weight: 800;
}

img.fb-avatar {
  display: block;
  object-fit: cover;
  object-position: center;
}

.avatar-a { background: linear-gradient(145deg, #d98b63, #854630); }
.avatar-m { background: linear-gradient(145deg, #557fa4, #23445f); }
.avatar-o { background: linear-gradient(145deg, #b66f94, #67384f); }

.fb-bubble {
  padding: 13px 15px;
  border-radius: 18px;
  background: #f0f2f5;
}

.fb-bubble p,
.shop-reply p {
  margin: 0;
  color: #050505;
  font-size: 15px;
  font-style: normal;
  line-height: 1.42;
}

.fb-actions {
  position: relative;
  display: flex;
  gap: 14px;
  padding: 7px 8px 11px;
  color: #65676b;
  font-size: 12px;
  font-weight: 700;
}

.fb-actions em {
  margin-left: auto;
  color: #65676b;
  font-style: normal;
  font-weight: 400;
}

.shop-reply {
  display: grid;
  grid-template-columns: 32px 1fr;
  gap: 9px;
  margin-left: 24px;
  padding-top: 10px;
  border-top: 1px solid #e4e6eb;
}

.shop-avatar {
  width: 32px;
  height: 32px;
  background: linear-gradient(145deg, #317d4e, #164c2d);
  font-size: 14px;
}

.shop-reply > div:last-child {
  padding: 9px 11px;
  border-radius: 16px;
  background: #f0f2f5;
}

.shop-reply b {
  display: block;
  margin-bottom: 3px;
  color: #050505;
  font-size: 13px;
}

.shop-reply p {
  font-size: 13px;
}

.shop-reply small {
  display: block;
  margin-top: 6px;
  color: #65676b;
  font-size: 11px;
  font-weight: 700;
}

.review-note {
  margin: 15px 0 0;
  color: #777;
  text-align: center;
  font-size: 11px;
}

.review-arrow {
  top: 45%;
  width: 38px;
  height: 38px;
  background: rgba(0, 0, 0, .32);
}

.review-arrow.prev { left: -18px; }
.review-arrow.next { right: -18px; }

@media (max-width: 480px) {
  .review { min-height: 415px; }
  .review-arrow.prev { left: -12px; }
  .review-arrow.next { right: -12px; }
}